Welcome to Elkton Movers. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions. These terms outline your rights and obligations while using our moving and storage services. Please read them carefully. If you do not agree with these terms, please refrain from using our services.

1. Definitions

• “Company” refers to Elkton Movers.
• “Customer” refers to the individual or entity using our services.
• “Services” refers to the moving, storage, or related services provided by Elkton Movers.
• “Agreement” refers to these terms and conditions, including any service-specific agreements.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age.
• Provide accurate and truthful information during the booking process.
• Have the legal authority to enter into this agreement.

3. Booking and Scheduling

• Confirmation: Bookings are subject to confirmation by Elkton Movers. You will receive an email or call to confirm details.
• Changes: Any changes to the booking must be communicated at least 48 hours before the scheduled service.
• Cancellations: Cancellation policies, including fees, will be outlined in the booking confirmation. Failure to cancel within the specified time may result in charges.

4. Pricing and Payments

• Estimates: All price estimates provided are based on the information you supply. Final charges may vary based on the actual scope of work.
• Additional Charges: Extra fees may apply for services such as handling oversized items, additional stops, or delays caused by the customer.
• Payment Methods: We accept major credit cards, debit cards, and other forms of payment as specified during booking.
• Late Payments: Failure to make payments on time may result in additional charges or withholding of services.

5. Customer Responsibilities

To ensure a smooth moving process, customers must:

• Provide accurate and detailed information about the items to be moved.
• Ensure the moving location is accessible and free of obstacles.
• Pack items securely unless the packing service is part of the agreement.
• Notify Elkton Movers about fragile, high-value, or hazardous items in advance.

6. Company Responsibilities

Elkton Movers is committed to providing high-quality moving and storage services. Our responsibilities include:

• Arriving at the scheduled time and location.
• Handling items with care during packing, transportation, and delivery.
• Addressing any concerns or complaints promptly.

7. Prohibited Items

For safety and legal reasons, Elkton Movers will not transport the following:

• Hazardous materials (e.g., explosives, flammable liquids, or toxic substances).
• Illegal items or contraband.
• Perishable goods without prior approval.
• Items prohibited by law or regulatory agencies.

8. Liability and Insurance

• Basic Liability Coverage: Elkton Movers offers basic liability protection for items moved, as required by law. This coverage is limited to a fixed rate per pound of damaged goods.
• Additional Insurance: Customers are encouraged to purchase additional insurance for high-value items. Contact us for recommended providers.
• Exclusions: The company is not responsible for damage caused by:
  • Improper packing by the customer.
  • Acts of nature, such as floods or earthquakes.
  • Delays caused by circumstances beyond our control.

9. Storage Services

If you use our storage services, the following terms apply:

• Duration: Storage agreements specify the length of time items will be stored.
• Access: Customers may access stored items during business hours with prior notice.
• Abandoned Items: Items left in storage after the agreed-upon period without renewal will be considered abandoned and may be disposed of or sold to recover costs.
• Prohibited Items: Items prohibited under Section 7 may not be stored.

10. Delays and Rescheduling

While Elkton Movers strives to adhere to schedules, delays may occur due to unforeseen circumstances such as traffic, weather, or equipment issues. In such cases:

• Customers will be informed promptly.
• Rescheduling options will be provided at no additional cost if the delay is caused by Elkton Movers.

11. Dispute Resolution

If a dispute arises between the customer and Elkton Movers:

• Initial Resolution: Both parties agree to attempt resolution through direct communication.
• Mediation: If a resolution cannot be reached, both parties agree to mediation by a neutral third party.
• Legal Action: If mediation fails, disputes will be settled in the courts of the state where Elkton Movers is located.

12. Termination of Services

Elkton Movers reserves the right to terminate services under the following circumstances:

• Failure to comply with these terms and conditions.
• Providing false or misleading information.
• Engaging in abusive or inappropriate behavior towards company staff.

13. Privacy Policy

Our Privacy Policy is incorporated into these terms and explains how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in our Privacy Policy.

14. Force Majeure

Elkton Movers is not liable for delays or failure to perform due to events beyond our control, including natural disasters, strikes, accidents, or governmental actions.

15. Intellectual Property

All content on our website, including text, images, and logos, is the intellectual property of Elkton Movers. Unauthorized use, reproduction, or distribution is prohibited.

16. Modification of Terms

Elkton Movers reserves the right to update or modify these terms and conditions at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

17. Governing Law

These terms and conditions are governed by the laws of the state of Florida. Any disputes will be resolved under Florida law.

18. Contact Us

If you have questions or concerns about these terms and conditions, please contact us:

• Company Name: Elkton Movers
• Address: 3380 FL-207, Elkton, FL 32033
• Email: info@elktonmovers.com
• Phone: +1 904-605-0246

Summary

These terms and conditions ensure a clear understanding of the rights and responsibilities of both Elkton Movers and our customers. By adhering to these terms, we can provide you with a reliable, professional, and hassle-free moving experience. Thank you for choosing Elkton Movers!