At Elkton Movers, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, or representatives. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information to provide you with personalized and efficient moving and storage services. The types of information we collect include:

• Personal Information: Name, address, phone number, email address, and any other details required to process your inquiries or provide services.
• Transaction Information: Payment details, billing address, and information related to the services you purchase.
• Device Information: Data about the device you use to access our website, such as IP address, browser type, and operating system.
• Usage Information: Details about your interaction with our website, including pages visited, time spent, and links clicked.
• Communication Records: Emails, calls, or messages exchanged between you and our team.

2. How We Use Your Information

The information we collect is used to enhance your experience with Elkton Movers. Specifically, we use your information for the following purposes:

• Service Provision: To process your requests, schedule moves, and provide moving or storage services.
• Customer Support: To respond to your inquiries and provide efficient customer service.
• Payment Processing: To process transactions securely and generate invoices.
• Improving Services: To analyze usage patterns and improve our services and website functionality.
• Marketing and Communication: To send promotional offers, newsletters, or updates about our services. You can opt-out of marketing communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure:

• Data Encryption: Personal and payment information is encrypted during transmission using Secure Socket Layer (SSL) technology.
• Restricted Access: Only authorized personnel with a legitimate need have access to your information.
• Regular Monitoring: Our systems are regularly monitored and updated to address potential vulnerabilities.
• Secure Storage: Physical and digital measures are in place to securely store your information.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in delivering our services, such as payment processors, logistics providers, or IT support.
• Legal Requirements: If required by law or to comply with a legal process, such as a subpoena or court order.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• Consent: With your explicit consent, for purposes not outlined in this policy.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

• What Are Cookies?
  Cookies are small text files stored on your device that allow us to recognize your preferences and improve website functionality.

• Types of Cookies We Use:

  • Essential Cookies: Necessary for the basic functioning of the website.
  • Performance Cookies: Collect anonymous data on how visitors use the website.
  • Functional Cookies: Remember your preferences to provide a personalized experience.
  • Marketing Cookies: Track browsing behavior to deliver relevant advertisements.

• Managing Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the right to control how your personal information is used. Depending on your location, you may have additional rights under local laws. These include:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccuracies in your personal information.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Data Portability: Request a copy of your personal data in a portable format.
• Opt-Out: Opt-out of marketing communications or certain data collection practices.

To exercise your rights, please contact us using the information provided in the Contact Us section below.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a minor has provided us with personal information, please contact us, and we will take appropriate action to remove the data.

9. International Users

If you are accessing our website from outside the United States, please note that your information will be processed in the United States, where data protection laws may differ from those in your country. By using our services, you consent to the transfer of your information to the United States.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Company Name: Elkton Movers
• Address: 3380 FL-207, Elkton, FL 32033
• Email: info@elktonmovers.com
• Phone: +1 904-605-0246

At Elkton Movers, your privacy is our priority. We are committed to protecting your personal information and providing transparent, reliable services. Thank you for trusting us with your moving and storage needs!